54 Reporting Bugs

If you think you have found a bug in Emacs, please report it. We cannot promise to fix it, or always to agree that it is a bug, but we certainly want to hear about it. The same applies for new features you would like to see added. This section will help you to determine whether you found a bug, and if so, construct an effective bug report.

The general procedure when you find something that could be a bug is as follows:


54.1 Reading Existing Bug Reports and Known Problems

Before reporting a bug, if at all possible, please check to see if we already know about it. Indeed, it may already have been fixed in a later release of Emacs, or in the development version. Here is a list of the main places you can read about known issues:


54.2 When Is There a Bug

If Emacs accesses an invalid memory location (a.k.a. “segmentation fault”) or exits with an operating system error message that indicates a problem in the program (as opposed to something like “disk full”), then it is certainly a bug.

If the Emacs display does not correspond properly to the contents of the buffer, then it is a bug. But you should check that features like buffer narrowing (see Narrowing), which can hide parts of the buffer or change how it is displayed, are not responsible.

Taking forever to complete a command can be a bug, but you must make sure that it is really Emacs’s fault. Some commands simply take a long time. Type C-g (C-Break on MS-DOS) and then C-h l to see whether the input Emacs received was what you intended to type; if the input was such that you know it should have been processed quickly, report a bug. If you don’t know whether the command should take a long time, find out by looking in the manual or by asking for assistance.

If a command you are familiar with causes an Emacs error message in a case where its usual definition ought to be reasonable, it is probably a bug.

If a command does the wrong thing, that is a bug. But be sure you know for certain what it ought to have done. If you aren’t familiar with the command, it might actually be working right. If in doubt, read the command’s documentation (see Help by Command or Variable Name).

A command’s intended definition may not be the best possible definition for editing with. This is a very important sort of problem, but it is also a matter of judgment. Also, it is easy to come to such a conclusion out of ignorance of some of the existing features. It is probably best not to complain about such a problem until you have checked the documentation in the usual ways, feel confident that you understand it, and know for certain that what you want is not available. Ask other Emacs users, too. If you are not sure what the command is supposed to do after a careful reading of the manual, check the index and glossary for any terms that may be unclear.

If after careful rereading of the manual you still do not understand what the command should do, that indicates a bug in the manual, which you should report. The manual’s job is to make everything clear to people who are not Emacs experts—including you. It is just as important to report documentation bugs as program bugs.

If the built-in documentation for a function or variable disagrees with the manual, one of them must be wrong; that is a bug.

For problems with packages that are not part of Emacs, it is better to begin by reporting them to the package developers.


54.3 Understanding Bug Reporting

When you decide that there is a bug, it is important to report it, and to report it in a way which is useful. What is most useful is an exact description of what commands you type, starting with the shell command to run Emacs, until the problem happens, and the effects produced by typing those commands.

The most important principle in reporting a bug is to report facts. Hypotheses and verbal descriptions are no substitute for the detailed raw data. Reporting the facts is straightforward, but many people strain to posit explanations and report them instead of the facts. If the explanations are based on guesses about how Emacs is implemented, they might not be useful; meanwhile, lacking the facts, we will have no real information about the bug. If you want to actually debug the problem, and report explanations that are more than guesses, that is useful—but please include the raw facts as well.

For example, suppose that you type C-x C-f /glorp/baz.ugh RET, visiting a file which (you know) happens to be rather large, and Emacs displays ‘I feel pretty today’. The bug report would need to provide all that information. You should not assume that the problem is due to the size of the file and say, “I visited a large file, and Emacs displayed ‘I feel pretty today’.” This is what we mean by “guessing explanations”. The problem might be due to the fact that there is a ‘z’ in the file name. If this is so, then when we got your report, we would try out the problem with some large file, probably with no ‘z’ in its name, and not see any problem. There is no way we could guess that we should try visiting a file with a ‘z’ in its name.

You should not even say “visit a file” instead of C-x C-f. That’s because a file can be visited in more than one way, and there’s no certainty that all of them reproduce the problem. Similarly, rather than saying “if I have three characters on the line”, say “after I type RET A B C RET C-p”, if that is the way you entered the text—that is, tell us about the text which in your case produced the problem.

If possible, try quickly to reproduce the bug by invoking Emacs with emacs -Q (so that Emacs starts with no initial customizations; see Initial Options), and repeating the steps that you took to trigger the bug. If you can reproduce the bug this way, that rules out bugs in your personal customizations and makes the bug much easier to reproduce. Then your bug report should begin by stating that you started Emacs with emacs -Q, followed by the exact sequence of steps for reproducing the bug. If possible, inform us of the exact contents of any file that is needed to reproduce the bug.

Some bugs are not reproducible from emacs -Q; some are not easily reproducible at all. In that case, you should report what you have—but, as before, please stick to the raw facts about what you did to trigger the bug the first time.

If you have multiple issues that you want to report, please make a separate bug report for each.


54.4 Checklist for Bug Reports

Before reporting a bug, first try to see if the problem has already been reported (see Reading Existing Bug Reports and Known Problems).

If you are able to, try the latest release of Emacs to see if the problem has already been fixed. Even better is to try the latest development version. We recognize that this is not easy for some people, so do not feel that you absolutely must do this before making a report.

The best way to write a bug report for Emacs is to use the command M-x report-emacs-bug. This sets up a mail buffer (see Sending Mail) and automatically inserts some of the essential information. However, it cannot supply all the necessary information; you should still read and follow the guidelines below, so you can enter the other crucial information by hand before you send the message. You may feel that some of the information inserted by M-x report-emacs-bug is not relevant, but unless you are absolutely sure, it is best to leave it, so that the developers can decide for themselves.

When you have finished writing your report, type C-c C-c and it will be sent to the Emacs maintainers at bug-gnu-emacs. If you cannot send mail from inside Emacs, you can copy the text of your report to your normal mail client (if your system supports it, you can type C-c M-i to have Emacs do this for you) and send it to that address. Or you can simply send an email to that address describing the problem, including the necessary information mentioned below.

If you want to submit code to Emacs (to fix a problem or implement a new feature), the easiest way to do this is to send a patch to the Emacs issue tracker. Use the M-x submit-emacs-patch command for that, which works much the same as when reporting bugs; see Sending Patches for GNU Emacs.

In any case, your report will be sent to the ‘bug-gnu-emacs’ mailing list, and stored in the GNU Bug Tracker at https://debbugs.gnu.org. Please include a valid reply email address, in case we need to ask you for more information about your report. Submissions are moderated, so there may be a delay before your report actually appears on the tracker.

You do not need to know how the GNU Bug Tracker works in order to report a bug, but if you want to, you can read the tracker’s online documentation to see the various features you can use.

All mail sent to the ‘bug-gnu-emacs’ mailing list is also gatewayed to the ‘gnu.emacs.bug’ newsgroup. The reverse is also true, but we ask you not to post bug reports (or replies) via the newsgroup. It can make it much harder to contact you if we need to ask for more information, and it does not integrate well with the bug tracker.

If your data is more than 500,000 bytes, please don’t include it directly in the bug report; instead, offer to send it on request, or make it available online and say where. Large attachments are best sent compressed.

The GNU Bug Tracker will assign a bug number to your report; please use it in the following discussions, keeping the bug address in the list of recipients, so that the bug discussion is recorded by the tracker. The bug address will look like ‘nnnnn@debbugs.gnu.org’, where nnnnn is the bug number.

To enable maintainers to investigate a bug, your report should include all these things:

Here are some things that are not necessary in a bug report:

If you are willing to debug Emacs and provide additional information about the bug, here is some useful advice:


54.5 Sending Patches for GNU Emacs

If you would like to write bug fixes or improvements for GNU Emacs, that is very helpful. When you send your changes, please follow these guidelines to make it easy for the maintainers to use them. If you don’t follow these guidelines, your information might still be useful, but using it will take extra work. Maintaining GNU Emacs is a lot of work in the best of circumstances, and we can’t keep up unless you do your best to help.

Every patch must have several pieces of information before we can properly evaluate it. They are described below.

When you have all these pieces, use the M-x submit-emacs-patch command to send the patch. The command will prompt you for the Subject of the patch and a patch file. It will then create and display a Message mode buffer with the patch file as an attachment, display the buffer, and let you explain more about the patch and add any other information as requested below. When you are done, type C-c C-c to send the patch via email to the developers. It will be sent to the GNU Bug Tracker at https://debbugs.gnu.org. The tracker will assign a number to your submission, just like it does with bug reports. The developers will usually respond, perhaps asking you for more details or any additional information, so be sure to include a valid reply email address.

Here’s what we ask you to provide as part of your patch submissions: